SunStrong Management, LLC

The Position

The Incentive Program Analyst supports the Incentive Program Manager in the onboarding, administration, and ongoing management of the company's Residential Solar Incentive Programs. This role assists with monitoring program requirements, tracking compliance, and maintaining accurate program documentation. The ideal candidate is a detail-oriented, analytical self-starter with strong interpersonal and communication skills who can support relationship management across internal teams and external Rebate Authorities and Program Administrators.
Reporting to the Incentive Program Manager, the Incentive Program Analyst assists in understanding the complex Residential Solar and Storage Incentive Program’s policy requirements and helps implement efficient, sustainable operational processes. This is a cross-functional support role that requires a highly motivated, organized individual who can adapt to a fluid business environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support the Incentive Program Manager in gaining and maintaining proficiency in State and Utility-based Residential Solar Incentive Programs.
• Assist with new residential solar incentive program onboarding, including helping create detailed program guidelines and operational requirement checklists.
• Help design and document sustainable processes for effectively managing the Residential Solar Incentives Program.
• Support cross-functional collaboration in sustaining the existing Residential Solar Incentive Program, including tracking issues and assisting with process improvements.
• Monitor Residential Solar Incentive Program changes, including but not limited to step-down and program closure, and help assess impact on operations and financials.
• Assist with communication and coordination with Rebate Authorities and Rebate Program Administration.
• Support timely completion of Program Compliance requirements to help maintain good standing with Rebate and Program Administrators.
• Compile and analyze results data and assist internal teams with improving forecasting accuracy.
• Help maintain Residential Solar Incentive policies and process maps, ensuring that documentation is up to date.
• Other duties assigned to support the Program Manager and team objectives.

REQUIREMENTS

• Bachelor’s degree in business, economics, or equivalent experience.
• Minimum of 2 years of relevant experience.
• Familiarity with residential solar incentive programs is preferred.
• Ability to perform data analysis and support regulatory research.
• Strong analytical skills with the ability to collect, organize, and analyze information with attention to detail and accuracy.
• Experience in creating reports and templates is a plus. Excellent written and verbal communication, interpersonal skills, and time management and organizational skills are also valued.
• Strong computer proficiency, which includes knowledge of Microsoft Office Suite.
• Exposure to project coordination or project management support is a plus.

OTHER PERTINENT INFORMATION

• Effective time management with the ability to prioritize and organize daily workloads.
• Excellent interpersonal skills and ability to work independently as well as be part of a team.
• Ability to handle multiple tasks under a tight deadline.
• Ability to work in a fast-paced and dynamic environment.
• Ability to handle multiple tasks while maintaining strong attention to detail.
• Strong collaboration and relationship skills