Procurement Commodity Manager

SunStrong Management is an independent, full-service asset management and servicing company for the renewable energy industry.

Role Summary

The Procurement Commodity Manager will own end-to-end procurement execution and supplier management for OEM solar equipment and service parts supporting a large installed base of 500,000+ residential solar systems and 350 commercial solar sites. This role is accountable for ensuring timely part availability, optimizing cost, improving supplier performance, and driving effective RMA/warranty recovery processes to support service SLAs and customer satisfaction.

Key Responsibilities

Strategic Sourcing & Procurement Execution

· Execute procurement of OEM service parts (inverters/microinverters, optimizers, batteries, gateway/comms, modules, BOS/mounting)

· Manage RFQs, pricing comparisons, and negotiations with OEMs/distributors.

· Issue POs, manage confirmations, and maintain accurate lead-time visibility.

· Support development of supply agreements and purchasing terms (rebates, freight terms, MOQs, payment terms)

Supplier Performance Management

· Own supplier relationship management and escalation processes

· Track supplier performance metrics including OTD, lead time adherence, fill rate, quality/defect issues.

· Maintain supplier scorecards and drive quarterly business reviews (QBRs)

Service Parts Availability / Planning Partnership

· Collaborate with service operations and planning teams to translate demand signals into purchase plans.

· Support reorder policy governance (min/max, reorder points), approved alternates, and product transition management (EOL)

· Improve parts availability while controlling inventory health and cash.
 

RMA & Warranty Credit Recovery

· Manage RMA process coordination with OEMs/distributors to reduce cycle time and aged returns.

· Ensure warranty claims are supported with correct documentation and serial traceability if required.

· Track credit status, resolve disputes, and drive improved warranty recovery rates.
 

Analytics, Governance & Compliance

· Tracks spend, pricing performance (PPV), expedite freight, savings, and warranty recovery.

· Build and maintain monthly KPI reporting for procurement and supplier performance.

· Ensure purchasing compliance, supplier list governance, and audit-ready documentation.
 

Required Qualifications

· 5-7 years’ experience in procurement, sourcing, or supply chain (service parts preferred)

· Experience working with OEMs and distributors in technical equipment categories.

· Strong negotiation skills and comfort managing commercial terms.

· Proficiency with ERP/MRP systems (NetSuite, SAP, Oracle, Dynamics, etc.) and Excel

· Strong analytical ability and KPI discipline

· Demonstrated ability to drive cross-functional outcomes with Service Ops, Planning, Finance

Preferred Qualifications

· Experience in solar/renewable energy, residential/commercial service operations, or field service supply chains

· Experience managing warranty/RMA workflows and credit recovery processes.

· Familiarity with serialized equipment traceability and compatibility/alternates management

· Exposure to supplier scorecards, QBRs, and sourcing contracts

Benefits
SunStrong Management offers a generous employee reward package that includes:

• Comprehensive benefits, including medical, dental, vision, life insurance, and 401(k) 
• Competitive compensation